Windows Live Messenger problems

support

As many of you would know, many users have been experiencing problems such as missing contacts and Leah from the Messenger Team blogged about it acknowledging the problem

Windows Live Messenger is currently experiencing technical difficulties

Person A: So what kind of technical difficulties are we talking?

Person B: Apparently, some people are signing in and then are unable to see some/all of their contact list. And a little notification that says something about “Due to a connection problem…”

Person A: Oh dear! What should these people do?

Person B: NOT WORRY. The Messenger team is working hard to fix the problem. They sincerely apologize for any inconvenience this is causing Messenger customers. They’re asking that people be patient and check back on the blog for more information.

Person A: Guess what I heard? Even the Messenger Blogger, Leah, is running into this problem on her computer. So she’s gonna make SURE this gets fixed as fast as possible. Isn’t that reassuring?

Person B: That is very reassuring. Will she let us know when there is more information?

Person A: Absolutely. (She promised me herself)

297 Responses to “Windows Live Messenger problems”


  1. 1 Josh3

    what is all this shit?

    Now it appears I haven’t got any other MSN’s so I’m fucked until you sort out this problem, so get to it!!!

  2. 2 adam billingsley

    get windows live messenger fixed NOW !!! because i have had loads of problems signing in today and so has my little sister olivia so fix it NOW

  3. 3 W

    Try clicking the “Forget Me” link in the main messenger window. It worked for me.

  4. 4 criss

    i want to chenge mai passord a windouws life mesenger

  5. 5 Serena

    For me, it seems to be fixed. Sort of. I’m not getting the “Due to connection problems” message anymore (when you click it, the Help files do not have a SINGLE thing about it) but a lot of the time, when I try to see the updates on someone’s space, it gives me a “This Space cannot be accessed at the moment”. And that’s about all. Sometimes I still feel like clobbering Windows Live Messenger though. =P

  6. 6 eugene

    i cant sign in with my email on my account!!!!!!!!!!!!!!!! it comes up with an error but if i go on my sisters account it lets me log in, whats doing there?

  7. 7 Somchie

    I have proplem “error 80004005″ in msn 8.0 .
    what doing there.

  8. 8 Daniel

    Somchie,

    See this post about a fix for that in an updated release.

  9. 9 Somchie

    Daniel Winter,
    thank you very much. If I am writing does worg dictation.
    I am Sorry . I am not proficient english. I am person Asia.
    and iater I choose msn 8.0 return or to change is msn 7.5 .
    It work more and very more.because ” msn 7.5 ” is capable program plus.
    thank you.

  10. 10 Phoenix

    My main problem with Live Messenger, is that no one can see my Display Picture, and I can’t see theirs.

    Do you think it’s a problem with my version? Should I re-install it?
    Or is it a problem that has happened before?

  11. 11 turkishcowboy

    I have been unable to sign-in to Live Messenger for the last 2 weeks. I have re-installed the software four times but I keep on receiving the same error code, 80072ee6.
    Please help!!!!!!!!!!!!!

  12. 12 Porik

    i can’t seem to see my emotions. i can see the emoticons but not the emotions like the ones you can add on. i don’t know how to fix it or what i did to make it happen. it doesn’t say that i have an error, it just doesn’t work!!!!
    can you please help me!!! it’s annoying me!!!!!! HELP!!!!!!!!!!!!

  13. 13 george

    I have sign in - out problems with live msn messenger. it continiously signs in and signs out all the time.
    I use a proxy server and since i installed it (me and other users) we have the same problem. (sign in -out all the time)
    The other users (using the same proxy) that didnt update to live messenger have no problem at all.
    I should also notice that when i found out the problem i unistalled the live messenger and installed an older version. However the problem remains.
    I dont think though that is a network problem because the other users that never updated to the live messenger have no problem at all.

    Please help

  14. 14 pete

    i keep getting the following error, runtime error program:c\programfiles\msnmessanger\msnmsgr-exe r6025 pure virtual funtion call
    how do i fix it

  15. 15 tina

    i get the error 81000314..signing i to windows live mesnger failed because the service is temporarily unavailable, please try again later.
    anything i can do guys?
    please help

  16. 16 phantom

    Ok , Got the same kind of error 81000314
    any suggestions I’d like to hear !
    they keep saying that my gateway is not connected

  17. 17 Eng.Ahmed Almujabber

    lesten here it is a global problem i found i way to solve it try to open windows messenger it’s working now …

    any help contact me on : ahmed_almujabber@hotmail.com
    and u can add me
    u welcome

  18. 18 luis

    the problem what i got is this, when i can open the session for windows live messenger i can´t appear a windows messaje explainning a problem in the sofware what it’s that problem for fixed my messenger

  19. 19 Wayne Cripps

    can anyone help me, i cannot display my display picture, it says i need to create new ones. I was told to run “%appdata%\microsoft\msn messenger\421335688 but when I do this, nothing happens! please help

  20. 20 Warren Galea

    I have a serious Windows Live Messenger problem. I have build 8.0.0812. It signs-out by itself constantly. I have a good Internet connection and it never disconnects. The problem is with MSN only. I have Messenger Plus! Live and Mess Patch Generation 5 as well. What can I do??? My brother uses MSN Messenger 7.5 on the same system and it have the same problem but not so serious as mine. Do not tell me to remove Messenger Plus! Live or Mess Patch because I have been using them for ages before the problem started. Sometimes a dialogue box pops up telling me that Windows Live Messenger has encontered a problem and needs to close. It also asks me to send or not send an error report. I click do not send and MSN signs out. Please help me!!

  21. 21 Brandon

    i keep getting the same problem for the last 24 hours, i restarded my computer and turned off all firewalls, but my messenger tells me error; 81000314
    but i’m still able to sign on to other accounts, someone help me! fast!

  22. 22 Andrew

    I am also getting the 8100314 with only one of my accounts, I can sign in with my other account. Any solutions?

  23. 23 Jeg

    I have windows live messanger and up untill today it has been working fine, I tried several times unseccesfuly to log in and im getting an error code 80072ee6 tried to run the repair and its not coming up with any problems, all it dose is makes my password vanish then i try retyping it and as soon as i hit enter it vanishes again. Any ideas?

  24. 24 HaZeM Abu Al-Sheikh

    I CAN HEelp U ANY one TIME JUST MAIL ME

  25. 25 kentara love

    lesten here it is a global problem i found i way to solve it try to open windows messenger it’s working now …

    any help contact me on : kentara_@hotmail.com
    u welcome

  26. 26 Unnamed

    My Windows Live Messenger doesn`t work. Every time i log in the error code 80072ee6 come. If anybody knowes a help site or something it be very good. That error code came up every day. Please answer. I need to know

  27. 27 Francesco

    Hi, i have this runtime error each time i launch my windoes live messenger. pls someone halp me!

    Microsoft Visual C++ Runtime Libray
    ______________________________

    Runtime Error!

    Program: msn path

    R6025
    -pure virtual function call

  28. 28 Hesham

    please fix this problem as quickly as you can because it makes us disappoint about this new version of the windows live messenger

  29. 29 dave

    I have the sign in and out problem.

    I am fucking pissed.

    I am also really bored, and that makes me more pissed.

    Solve this problem!!!!

  30. 30 ben

    Hey fuckers. the last ten people i’ve added to my list just don’t appear online ever!!! this is a piss off especially when they’re tighties you wanna bone!

  31. 31 April

    None of the contacts I’ve added over the last month show on my list.
    Any way to solve this? (They show when I use MSN 7.5)

  32. 32 tyler

    i get the problem “windows live messenger has encountered an error and needs to close” and it happens like every 20 minutes, also when i tyr to do a voice clip Help—> send answers to:
    tyler_ayers@hotmail.com

    Please

  33. 33 Nickk

    I can not see my contacts on line it has been like this for a week. i am getting upset as mine is work related and i need to talk to people on the other side of the world!

    ARRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR

  34. 34 angry msn 'er

    whenever i try to talk to some it sais my message was unable to be delivered ….

  35. 35 RK

    Until the automated Windows update last night, Messenger Live was working. Now it won’t. Build is 0.812. I uninstalled, reinstalled, nada… what up?

  36. 36 YRN

    I seem to have an even rarer problem…
    If I log in and click the remember me button (so email and password remembers) the next time I try to log on it HASN’T remembered it…
    if I look trough my maps & stuff, the info is clearly saved, but msn doenst load it.. or so it seems.

    does anyone has the same problem???
    if there is a solution mail me please: dragonsrider@hotmail.com

  37. 37 Radka

    [quote comment="2996"]i keep getting the following error, runtime error program:c\programfiles\msnmessanger\msnmsgr-exe r6025 pure virtual funtion call
    how do i fix it[/quote]
    Same here and no idea how to fix it…

  38. 38 Adz

    ok so my problem is that i CANNOT add anyone on my account and if they add me , i won’t get their invite, so it’s messed..it’s really a big problem becuz i need to contact people and i cannot communicate on msn with them..

  39. 39 Naki

    hey I have two problems with windowns live messenger..
    I can’t add new contacts! I mean.. yes i can.. but the other person will appear offline forever! even if the other player adds my email to her list I won’t get the notice asking if I allow it.. T_T I can’t talk to anyone new since I installed this.. and when I log in another computer the message saying someone added me appears.. but if I go back on my computer I won’t have the contact again T_T
    anyone having similar problems?

  40. 40 Sona

    I can sign in and out of messenger perfectly, but the problem i keep coming across is that my ‘typed’ messages do not send. Also, I don’t receieve a lot of messages. I don’t know why. ITS VERY ANNOYING! I have a tablet pc, so i can handwrite messages, but even ink messages do not go through! HELP!

  41. 41 cody g

    I NEED HELP….NONE OF MY CONTACTS ARE SHOWING UP THAT IVE ADDED IN THE LAST MONTH…..THISI S GAY…THEN I WENT TO MY FRIENDS HOUSE….HIS WAS SHOWING THEM AND I WAS TALKING TO THEM>…>I GOT ALL PYSHCD SO I GO HOME THEY ARENT ON….HELPPP

    k9_k2@hotmail.com plz —> IF I can even see you go on..email me not msn!

  42. 42 Thane

    Im having the exact same problem and its been giving me the shits for a few months now… Is there a patch???

  43. 43 Erick

    My problem is the following: i had an id with the email of my provider as log in. Since i changed providers i had to get another address so i thought it would be a good idea to get a live email for my messenger.
    I usually use the windows live today window to check the forecast, but when i made the new account, to my surprise it chose amsterdam as default, ive tried in the settings to change to the city i live in (holland) but i can’t seem to be able to fix this. i’ve already written to the customer service, but they also have not been able to help me. I know that it can be done because i had it before the new email address.
    Does anyone have any suggestjions?
    thanks

  44. 44 Erick

    sorry
    my email is
    erickd@live.nl

  45. 45 Neish

    [quote comment="4315"]My Windows Live Messenger doesn`t work. Every time i log in the error code 80072ee6 come. If anybody knowes a help site or something it be very good. That error code came up every day. Please answer. I need to know[/quote]

    Im also getting Error Code: 80062ee6
    for anyone else with this problem i found a link that says how to fix it.
    http://www.bigblueball.com/forums/msn-messenger-support/38474-msn-windows-live-messenger-faq.html#post210285
    Lets hope it works!

  46. 46 Neish

    Tested it, and IT WORKS!

  47. 47 Brent

    When i try to sign on it sais messenger has encountered some errors. then it has the window with the send dont send. what do i do?!?

  48. 48 Lucas

    Hi, I can’t see some emoticons that people send to me, but others I can, even if its from the same person, the emoticons that come with MSN always show.

  49. 49 Costis

    Lucas try tools show emoticons

  50. 50 Costis

    well my problem is.. when i try to chat with a contact who he or she has a java display pic or smthin.. u know the long one.. i get kicked out with an error of windows live messenger has encountered a problem and needs to close display picture mpla mpla mpla..

    any1 got any ideas? tried everythin..

  51. 51 Vanessa

    All my emoticons are missing. All of them no exceptions. I had about 30-40 of them. When i try to add some of them on it says that the image is already being used for another emoticon. Please choose another image. What is that all about and i just found out that has happened to someone else i know. Is this a messenge thing?

  52. 52 Becky

    I have a problem. Messenger constantly signs me in and out. I have a good internet connection as it is connected to the computer downstairs and it works perfectly fine on that conputer.

    Please Help!

  53. 53 taki3

    hotmail says that my password is wrong.
    i left msn messenger 7.5 running on thursday 2-15-07
    when i checked on it on friday 2-16-07 i was logged off
    i tried to log back in and it wouldnt let me
    so i tried the hotmail account and it wouldnt let me in there

    i have another hotmail account, and i have no problems signing in there

    anyone have any ideas ?

    thanks for your time and help

  54. 54 asi

    i am having a problem only sign in on msn msgr on my computer

    msg shows
    (Windows Live Messenger has encountered a problem and needs to close. We are sorry for the inconvenience)

  55. 55 chazzle

    MSN messenger has really annoyed me for the past 3 months or so.
    It constantly signs me out every 2-5 minutes.
    I can’t even get a convrsation without it signing me out and me therefore missing half of it!
    I’ve reasrched it and tried methods on how to get rid of the so called virus I have, but I have even re formatted my whole drive yet still I have the same problem.
    It’s stupid, really stupid.

  56. 56 Sam

    All my contacts have been removed… helppppppppp!

  57. 57 Yusuf Ozbek

    Go to messenger installation folder (C:\Program Files\MSN Messenger) and delete everything. Then restart Windows Live Messenger.

    Yusuf Ozbek

  58. 58 Emmy

    Hi umm see i installed msn messenger beta….then one day when i logged in i only had msn live not beta…but my email inbox stayed as mail live…..HELP i want to send custom soundsand changethe colour if my name….i tried to install it again from the site where a help site said i could download it from but it wasn’t there.
    ANY IDEAS!!!!!!!!!!!

  59. 59 Morrow

    When i have a conversation or scrolling threw my contact list i cannot see the emotion that my contacts have in their names i only see the symbols for them.
    why is this.?

  60. 60 Romeo Barriere

    Do not have Windows Messenger. I had it and now it is gone. What do I do to get to chat with my friends now. Tell me how to fix this step by step

    Thanks
    Romeo

  61. 61 Rose

    Why when chatting on msn and you right click on an emotion…. and click ADD, it gives this error message?
    —– the image you choose is already being used for another emotion. Please choose another image.

    What is with that and how do I fix it??????? HELP !!!!!!!!

  62. 62 Rose

    All I want to do is add more emotions from other people I chat with on msn and when i right click, click ADD, I get this stupid message :

    the image you choose is already being used for another emotion. Please choose another image.

    WWWWWWWWWWWWWWWHHHHHHHHHHHHHHHHHHHHHHHYYYYYYYYYYYYY? HOw frustrating, could it be the new vista i installed, but it was working a few days/weeks ago..

  63. 63 jonni

    [quote comment="3484"]I have a serious Windows Live Messenger problem. I have build 8.0.0812. It signs-out by itself constantly. I have a good Internet connection and it never disconnects. The problem is with MSN only. I have Messenger Plus! Live and Mess Patch Generation 5 as well. What can I do??? My brother uses MSN Messenger 7.5 on the same system and it have the same problem but not so serious as mine. Do not tell me to remove Messenger Plus! Live or Mess Patch because I have been using them for ages before the problem started. Sometimes a dialogue box pops up telling me that Windows Live Messenger has encontered a problem and needs to close. It also asks me to send or not send an error report. I click do not send and MSN signs out. Please help me!![/quote]

  64. 64 jonni

    i have tht /\/\/\/\/\/\/\/\/\

  65. 65 Jason

    Hi Joni,

    just wondering if you were still getting that error? I have come accross it today.

  66. 66 Phil

    My live messenger’s had the same problem for the last few days.

  67. 67 Jason

    The cure for my problem was that the Data Execution Prevention was turned on for my Messenager Live somehow. I have selected it as program to avoid and it works fine now.

  68. 68 Levinity

    my computer won’t even open up the hotmail home page… i’ve been experiencing this problem for one to two weeks. i have a mac os 9.2 is that the problem? or is it because i haven’t downloaded the actual software for windows live…
    whenever i i try to open hotmail’s home page all i get is a page stating windows live messanger is experiencing technical difficulties i would really appreciate knowing what is wrong because i haven’t been able to access my emails in a very long period of time from my home… and this is urgent for me
    please help me
    Levinity

  69. 69 Cat

    I have the same problem as Rose: the image you choose is already being used for another emotion. Please choose another image. Even if i delete the .dat files and the .dt2 files from local and application settings - anyone got a cure?

  70. 70 ankit

    My cam is working good on yahoo……….but in Windows live messenger its not working at all………its shows no cam to others…..coz of that i cant see others cam.Help me guys

  71. 71 xRUTHxBAYBEEx

    hi
    ma computer will naw let meeh iin but in ma other wee users iit lets dem in ???? wit dae a do coz iit woz fine 2 days ago !=[=[!!HELP PLZ

  72. 72 triptec

    I’m not too happy with msnmgr right now, worst piece of **** ever?
    Anyways, I get the 81000314 and if anyone solves the problem, please post…
    If it wasn’t for the video codec not been reversed…

  73. 73 triptec

    for some unexplained reason it works now…
    I uninstalled and installed 3 times…

  74. 74 triptec

    I logged out and tried to login again, no luck…
    Might it be some kind of problem with the servers?

  75. 75 Daniel

    Yes, there was some downtime around the time you posted.

  76. 76 jo

    Hi,

    Cant open live messenger. i click on icon nothing… i look into task manger and notice that the amount of times i’ve clicked it has duplicated itself.

    I have unistalled reinstalled.
    I even downgraded to 7.5 and that freezes up after sign in with a white window.

    help anyone?

  77. 77 Jon

    Why don’t y’all use Skype instead. http://www.skype.com

  78. 78 Lucy

    Please Help Me Im Having Major Problems!!!!

    My Messenger Is Fine It’s Just That It Wont Let Me See ANY Emoticons Even The :):P:D And Ones Like That Im So Annoyed Because I Asked Everyone Else I Know Who Has WINDOWS LIVE MESSENGER And None Of Them Have This Problem Any Ideas To Help Me Or To Just Chat Talk To Me On MSN/Email Me At lucy_tee@hotmail.co.uk

  79. 79 Lucy

    [quote comment="3484"]I have a serious Windows Live Messenger problem. I have build 8.0.0812. It signs-out by itself constantly. I have a good Internet connection and it never disconnects. The problem is with MSN only. I have Messenger Plus! Live and Mess Patch Generation 5 as well. What can I do??? My brother uses MSN Messenger 7.5 on the same system and it have the same problem but not so serious as mine. Do not tell me to remove Messenger Plus! Live or Mess Patch because I have been using them for ages before the problem started. Sometimes a dialogue box pops up telling me that Windows Live Messenger has encontered a problem and needs to close. It also asks me to send or not send an error report. I click do not send and MSN signs out. Please help me!![/quote]
    Maybe It Is Because You Have Two Different Versions On Your System Because I Tried To Use Both Of Them But Mine Never Even Let Me On 7.5 When I Installed Windows Live Messenger

  80. 80 hani

    For the ppl experiencing error 81000301

    “We were unable to sign you in to .NET Messenger Service, possibly because of a problem with the service or with your Internet connection. Please make sure that you are connected to the Internet. 0×81000301″

    #1 Changing your password

    I encountered this error myself last night and I must admit it was a bit scary as if Alzheimer kicked in already and I completely forgot my password. So what I did was change the password at Passport’s Member Services. I had been signed out of my Passport account and the same, correct password was also being denied! So after answering my Secret Question I was finally allowed to change your password.

    That “passport password” combo did the trick for me, but I can imagine there’s more to this error than just that, so feel free to comment.

    #2 Quick Delete and Fix Attempt (by Jonathan Kay)

    Even just trying this solution you will lose all your custom emoticons and display pictures. We recommend backing up your personalized images using the CE/DP Manager before advancing.

    Important: Close MSN Messenger completely until the tray icon is gone.

    - Windows 98 or Millenium users

    1) Click Start > Run
    2) Type: %windir% and press enter.
    3) Open Application Data and then the Microsoft folder.
    4) Right-click the MSN Messenger folder and delete it.

    Note: if you’re using Profiles with Windows 98/ME, you’ll need to go to the Profiles folder, choose your username and then go to the Application Data folder (then continue with the same
    process). If you don’t know if you have Profiles setup, most likely you do not (if you don’t have Profiles folder in the Windows folder, then you aren’t).

    - Windows 2000 or Windows XP users
    1) Click Start > Run
    2) Type: %appdata%\Microsoft and press enter.
    3) Right-click the MSN Messenger folder and delete it.

    Now restart MSN Messenger and try to sign in again…

    hope it works…i got this frm http://www.mess.be

  81. 81 Squall

    I’ve encounter a problem that when I sign in my window live messenger,it doen’t show the window live today even I already check the option and thick it under “Show Windows Live Today after I sign in to Messenger”,so anyone of here please help me figure out what is the problem please,thank you.

  82. 82 Cory

    I’m getting an error of 81000306….. I don’t know what this means, and I haven’t had this problem until windows decided to install an update for me…. go figure…. I uninstalled and reinstalled yet nothing has happened…. I have had no problems until just now….. Can anyone please help?

  83. 83 vero

    Hello peps…
    I have this kind of proble:
    I dont see others webcams… but others can see mine…
    so is this msn problem or it may be a connection proble…
    Have had this for about almost 1 month..(problemo i mean)
    So thank you for anykind of solution or help…:)

  84. 84 carolyn

    hi why is it thatmy window messenger says that it shut down what can i do to fix it please help me

  85. 85 carolyn

    please help me with this matter please

  86. 86 carolyn

    [quote comment="28967"]please help me with this matter please[/quote]
    my window messenger will not let me on it says that window has shut down dont know why would you please help me with this

  87. 87 Rockman-Neka

    ARGH! for the last few days me and a dear friend of mine, Rachael couldn’t communicate with eachother, and we still can’t talk with eachother!!!!! HELP FOR GOD’S SAKE!

  88. 88 Norma

    since installing the windows live I have had endless problems. None of the emoticons will work properly and I am being conctantly signed in and out and told I’m signed in i on another comoputer.I have tried to uninstall and reinstall -all to no avail . My latest attempt I thought was working when it took for ages to complete and at the end was adbvised that until I upgraded to windows XP I couldn’t install the beta version . I AM using XP any help will be much appreciated .
    Norma

  89. 89 Dave

    i have had many problems with Windows Live Messenger but though many unless work i have solved some. but still need some help, when i sign in windows live messenger it works fine but when i click on a person that is on to try to talk it freezes…… plzzz need help

  90. 90 Edward

    Hi,

    I installed the latest windows messenger and it always signs me in and out all the time. Its getting really annoying! when i open up a conversation with someone i just automatically get signed out! and sign in again and the same thing happens. It only works sometimes when i appear offline and talk to them.. but there are times when i do want to appear ONLINE so everyone can see me…

    also… i cannot see display pictures and custom emoticons… they come out blank… i can only see them every once in a while whihc is once every two weeks probably..

    i really dont no what the heck is wrong with my windows messenger..

    plz help

  91. 91 Michael

    [quote comment="17015"]All my emoticons are missing. All of them no exceptions. I had about 30-40 of them. When i try to add some of them on it says that the image is already being used for another emoticon. Please choose another image. What is that all about and i just found out that has happened to someone else i know. Is this a messenge thing?[/quote]

    hi,
    have you been able to solve this problem? if yes, how?
    thanks for info!

  92. 92 kahlid

    hello

  93. 93 haytham

    [quote comment="25485"]Please Help Me Im Having Major Problems!!!!

    My Messenger Is Fine It’s Just That It Wont Let Me See ANY Emoticons Even The :):P:D And Ones Like That Im So Annoyed Because I Asked Everyone Else I Know Who Has WINDOWS LIVE MESSENGER And None Of Them Have This Problem Any Ideas To Help Me

  94. 94 Tom

    I can’t acces my mail at Windows live, anyone got a solution to this? I am seriously pissed off - all I get when I try is an Internet Explorer page full of ads!

  95. 95 Ed War

    I’m posting this for my wife since Microsoft can’t get their crap together enough for her to use any kind of mail right now or see certain things on pages to even post a reply or ask for help. First of all, I don’t like having Windows Live forced on me especially the way that it came. Here’s what happened…I’ve repeatedly turned off the auto updates on my PC and guess what ? It freaking does the updates ANYWAYS!!! One of them was Live Messenger which I DID NOT ASK FOR NOR WANTED TO USE!!! When this happened all sorts of garbage started going wrong with it. Fortunately, I use outlook express and was able to get to my email from their. My wife can not she launches her email (hotmail) from Messenger and all she gets is a blank page and about 1 in 50 times she gets an error that says it is not working at all. I managed to get into her mail once, somehow by accident and have not been able to get back in. Thinking she might have the wrong password she tried variations of the password and then hotmail (or live?) locked her out because of too many tries. I then went to a help area for Windows Live (Windows Dead) and tried to fill out a form there. Nearly all of the boxes in the form had red stars next to them so I had to fill all of them in but when I got down to the 3 description boxes that HAD TO BE FILLED…well they were empty. I guess microsoft desn’t want to hear complaining about their broken products.

  96. 96 Velvetfur

    I’m having the photo problem too - I can see everyone else’s user pics but no-one can see mine :( Really annoying!

  97. 97 ryan

    to kill r6025 error message uninstall sweet im

    i just spent a whole day looking for a solution and it was that

  98. 98 Jaime

    Okay…i think i have a different problem to everyone here…i recently downloaded the new window live messenger, 8.1, first the first few time i sigened in no problem everything was normal…i signed in yesterday and it has reverted to the older version! My computer registers the update in the add/remove programs but it doesn’t work! I’ve tried repairing it, no use, i’ve tried re-installing it, no use! i thought that it could be the icons/links to open it, but i remember they change automatically…
    i’m currently running XP home edition as my operating system if anyone knows any type or form of solution or has something to try to get it to work again please tell me…all advice is appreciated…even it it doesn’t work…

    THNX

  99. 99 Patti

    i got a new acer i downloaded the patch and it works finally, but i am unable to play games. the window stops responding and i have to shut it down and restart it. please help me thanks patti z

  100. 100 Woffer

    Messenger wouldn’t so I removed it, took it off the regedit and msnmsgr.exe off of windows task manager.
    Reloaded an older verson (7.5). Didn’t work until I hit the messenger fix it button and restarted. good luck at least it’s something to use.

  101. 101 Vanisha

    I am so sad. I have grown quite fond of this messenger that I accidentally downloaded when I went looking to download another. After the update I started having issues. I am going back to the other messenger that I used to use, for now anyhow. I like the less obtrusive appearance of the other (tho they now look very similar, I still find the other looks a tad more elegant in its simplicity). Sadly, it does not have some of the features that I have come to rely on. Especially the feature that allows messages to be sent when your offline, and delivered upon login. Simply priceless for contacting those folks who dont check their emails *grumble* …

    I seem to be having atleast one issue that was mentioned above, and possibly more? And like others, it started at that last update. (and coincided with my router being updated). I am uncertain, but it may be an issue between the two…

    When I login, I have non issue, at first. I can see everyone, and I believe I can see who is actually on and who isn’t(?). But upon sending a message(90% of the time)… or sending a file(99% of the time)… I freeze up.
    My chat box goes grey and I am then told that ‘etc’ messages/file could not be sent. Then my internet also cuts out, and doesnt connect untill I reset my router. I can then log back into WLM, and then go thru the same series of events. >

  102. 102 Vanisha

    *sigh*

    I have uninstalled and reinstalled WLM several times. I have opened the recommended ports in the firewall built into my router. I have gone as far as my limited understanding of computers will take me. I gave up.

    The messenger I am using currently worked fine after I opened said ports. It DLs slower, but it works none the less. I am patient and am able to work with the slower DLs, and even tolerating the loss of offline messaging (with the exception of the one who never checks his email *grumble*). BUT, I would be ver happy to return to your vree and nifty service if and when it is working to a point that I can work with it.

    I am patient, and not very particular when it comes to function. It either works or it doesn’t. Fast is better than slow, true ^~
    And tho I am a fan of simple elegance in appearances… FORM FOLLOWS FUNCTION. So long as it works, I will work with it, lol.

    Thankyou for all that you do and all that you deal with. I am sure that these complaints and frustrations sent your way are difficult on some days. And Thankyou in advance for your attention to our issues.

    ~Vanisha (computer dummy)

  103. 103 juanita

    my problem is whenever i try to open me email, it sends me to match the characters then to the hotmail sign in once i sign it it sends me back to match the characters, and keeps repeating itself, any help would be great at all as no body from microsoft can take the time to fix their problems, but if it were their computer it would be fixed in a flash. please help. juanita

  104. 104 Olafur Pall Arnason

    [quote comment="17676"]hotmail says that my password is wrong.
    i left msn messenger 7.5 running on thursday 2-15-07
    when i checked on it on friday 2-16-07 i was logged off
    i tried to log back in and it wouldnt let me
    so i tried the hotmail account and it wouldnt let me in there

    i have another hotmail account, and i have no problems signing in there

    anyone have any ideas ?

    thanks for your time and help[/quote]

    Did you get any answers for this problem? I am experiencing the same problem. Suddenly it´s like my user name and password do not work for either the hotmail account or live messenger.. yesterday it worked but not today.

    Hopefully someone can tell me what´s going on

  105. 105 Steve88

    Hi, I have not been able to launched my Windows Live Messenger lately. So I have re-installed few times but still get the same result. I clicked on the “Windows Live Messenger” Icon.. it starts to run but once showed in taskbar and immediately disappeared. I have checked the registry and Group Policies. None of which was “Enable” to preventing Live MSN to run. However, I have no problem of running old MSN Messenger. Appreciated if someone can help. many thanks

  106. 106 thrasos

    hello, i have been much problem on Windows Live MSN today, all the day. When once i click on to open it,it says me that i have created an error report and that Microsoft must close it. I click on to send and error report and suddenly MSN is disappeared. Please, fix the problem, as soon as possible. what can i do for that? thanks..

  107. 107 Sodoo

    Hi everyone, I have problem on signing in Windows live messenger. I think reason is our company’s firewall settings. In our organizations all client PCs are joined in domain and behind FreeBSD system proxy server. i have not much knowledge on this system .

  108. 108 julie

    i am unable to use video link advertised it keeps crashing my pc

  109. 109 Jake

    When I sign in it says “Match the characters in the picture”, when I do that it takes me back to the page where I sign in and it keeps doing this. How do I get to my account?

  110. 110 kamran

    hi !!! i m getting a banner of “windows live” whenever i try to login to windows live hotmail (after upgrading) !! wt da fuck is dat???

  111. 111 John Powell

    I’m getting the same problem as others. “Windows Live Messenger has encountered a problem etc.” I ‘ve just uninstalled it and reinstalled, but the problem persists!! This is not tenable in view of all the people who have highlighted the problem(s) for over 6 months. Do get your act together!!

  112. 112 shaunna

    [quote comment="2289"]I have been unable to sign-in to Live Messenger for the last 2 weeks. I have re-installed the software four times but I keep on receiving the same error code, 80072ee6.
    Please help!!!!!!!!!!!!![/quote]

  113. 113 ying

    i have also been unable to sign-in to live messenger for several days. the service report says the system is stable,and also i can sign-in any other msn in my computer, except this one. why ??? can u plz help to fix this prob as soon as possible..plz~~

    email to me when u have some idea.thx

  114. 114 viper

    I am having problems with msn live
    When I log on everything seems to be fine but None of my contacts can type me a message until I type to them first
    Also when they leave offline messages it does not show up when I log on. I have checked the settings for offline and its all ticked.
    I recently rebuilt my pc and reinstalled the new msn live from the website and this happens.
    When I see one of my contacts online I type them a message and it says message cannot be delivered.
    Is there a problem with MSN

  115. 115 Grig Orig

    I’m having the same issue as viper.
    My contacts keep complaining that they can’t address me.

    The only way they’re able to do so is that I talk to them first. When I do so there’s a time window of more or less a minute while they can type just fine.

    Another thing I’ve noticed is that this issue only took over my current mail address. I logged on with an older account and everything is working properly. Everyone can talk to me etc.

    The thing is, I don’t want to get back to that mail nor create a new one. Problems like these ought to be solved, not avoided.

    Too bad I can’t solve this myself.. I’ll be expecting some feedback :)
    Thanks for your time.

  116. 116 jackie

    am having problem with msn live messenger i keep getting some my msg
    back like just some of my contact can’t receive my msg?? Y

  117. 117 Tylar

    i can not see my emoticons that come with the new virshion of window live messenger and its realy anioying like people right like kl and it flashes and like i cant see it plzz help me :’( and i cant see stuff like that ever on my msn help plzz

  118. 118 Jon M

    [quote comment="29452"]Hi,

    I installed the latest windows messenger and it always signs me in and out all the time. Its getting really annoying! when i open up a conversation with someone i just automatically get signed out! and sign in again and the same thing happens. It only works sometimes when i appear offline and talk to them.. but there are times when i do want to appear ONLINE so everyone can see me…

    also… i cannot see display pictures and custom emoticons… they come out blank… i can only see them every once in a while whihc is once every two weeks probably..

    i really dont no what the heck is wrong with my windows messenger..

    plz help[/quote]

    Your problem is the same problem as im getting man I DONT NO WUTS WRONG PLEASE HELP ! EVERYONE DAMNIT plzzz

  119. 119 ICEMAN

    First none of the games are available. Then you cannot see the other person when they turn on their webcam

  120. 120 chelie

    I am having a problem with my windows live messenger. it logs me in and everything, but none of my tabs are working and i can’t play games with my friends. My boyfriend also says that his windows live messenger is logging him out at random times. What is going on?

  121. 121 Dominic

    Hi My live messenger turns off every time it comes on it says :Windows has encountered a problem and needs to close and if i click anything it closes messenger and logs me out !!! Help me plz
    send answers to : Dompom300@hotmail.co.uk
    P.S. The thing it says in the error report is : Build: 2600

  122. 122 Mangaka Maiden

    My windows live messenger keeps closing by itself once every other day when I try to talk to someone. What is going on?

  123. 123 sammy

    hey everyone what the hell is going on with my computer ???? i have been trying repeatedly to sign in but it keeps giving me error code 80048820 ??? what is this and how do i fix it ???

    any help will do fank yooo xxxx

  124. 124 sammy

    ok so tried like to minutes ago and it is now giving me the extended error code :S what is that ??? it says 80048416 ??? any ideas ???
    thanx xxxx

  125. 125 sarah

    it keeps freezing on me. its been doin it lately n its pissin me offffffffffffff bad.
    i go to open it, and itll freeze . all the other programs would work tho, like id have itunes, internet n shit all up n theyd be workin fine . then i go 2 click in the email bit to type it, n it freezes .. for a good couple minutes before the error report shit comes up
    if im LUCKY , itl let me type my email n pasword… but itd sine inn , and then freeze. and ppl would be talkin n the convos wont openn n i haftoo exittt … its doin my head in
    iv deletd it n re installed it bout 5 tymz now . nuthins changed. HHHEELLLPPPPPPPPPPPP

  126. 126 heidi.is.frustrated.

    mine doesnt even open!! i have the windows live messenger beta thing, and i can only think that its because of the new update. like i click on the icon and nothing comes up!! i had to use the old windows messenger what came with my comp and it sucks so badly. UGH is my problem the same as your guys or do any of yu have any advice?

  127. 127 Mangaka Maiden

    Okay, I repaired msn and it seems to have sorted the problem :)

  128. 128 jamie

    everytime i try to talk to a contact msn signs me out, everytime i do anything i get signed out. its pissing me off becuase i cannot talk to anyone. whats the point of having software that i cant use…. can someone please help me!!!!!!!!!!

  129. 129 Nayeli

    [quote comment="17015"]All my emoticons are missing. All of them no exceptions. I had about 30-40 of them. When i try to add some of them on it says that the image is already being used for another emoticon. Please choose another image. What is that all about and i just found out that has happened to someone else i know. Is this a messenge thing?[/quote]

    Did someone already solved this problem? I can’t add my emoticons!:(

  130. 130 Wong

    [quote comment="41226"][quote comment="17015"]All my emoticons are missing. All of them no exceptions. I had about 30-40 of them. When i try to add some of them on it says that the image is already being used for another emoticon. Please choose another image. What is that all about and i just found out that has happened to someone else i know. Is this a messenge thing?[/quote]

    Did someone already solved this problem? I can’t add my emoticons!:([/quote]

    SAME PROBLEM WITH VANESSA AND NAELI AND ROSE AND CAT!! LOOKS LIKE A MAJOR PROBLEM ! :D Seriously, I had a bunch of funny emoticons I’d like to use, but I can’t fin them. They’re not in “SHOW ALL EMOTICONS” and when I try to create one with the same “name” or “image”, It says that it’s already use. Those emoticons are somewhere, but I can’t use them .. Please Help!! I want my emoticons back ! :D (you can write at wong_utopie@hotmail.com or reply here )

  131. 131 Wong

    And, Well.. I use Windows XP and it happened first when I upgraded to Windows Live Messenger. I still can create new emoticons, add new ones, but I missed the old ones ! Thanks for Help! :)

  132. 132 Javier Cintron

    The Windows Live Messeger send message automatic with file to all contact list. I need help with this situation. I chage the password, re-installed the Messeger and change my email account but continue the same message. Please help me!!!Thanks…

  133. 133 Emily

    [quote comment="39727"]mine doesnt even open!! i have the windows live messenger beta thing, and i can only think that its because of the new update. like i click on the icon and nothing comes up!! i had to use the old windows messenger what came with my comp and it sucks so badly. UGH is my problem the same as your guys or do any of yu have any advice?[/quote]

  134. 134 JJ

    What´s wrong with my msn?? Everytime I´m in the middle of a conversation it just logs out and every window closes by its own and I get this error message, saying sorry for the inconvenience but there has been some errors.. Does anybody know how can I fix it??

  135. 135 Idris

    Hello all..
    I have several of the problems above..

    1) Undelivered messages from me ( Sometimes there is a “message undelivered” and on other times seems to go through but my contacts do not get the message)

    2) Undelivered messages to me.. (this has caused a lot of tension)
    SO I am left thinking my friends are not replying to me, when they have.

    3) Cannot sign in on occasion (I have to keep trying)

    Now some friends and my sister are trying to move back to MSN 7.5!

    Any help would be really great.

    Idris

  136. 136 fajer

    … i have the same problem as VANESSA AND NAELI AND ROSE AND CAT! .. when i add emotions.. i keep on seeing letters not the image… what should i do

  137. 137 mOOD

    i am getting this message, msn messenger has encountered an error and needs to close, sorry for inconvenience. I tried to uninstall and install it again but the problem still presists. i tried different versions of the msn but the problem is the same. PLease PLEASE PLEASE help help me and i’d be very thankful and i’d appreciate it.

  138. 138