See if this helps with error 80048820

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My article about solving error 80048820 has ranked highly in search engines right from the week I posted it, as a result a lot of people have been referring to it and commenting on it. A few of the comments are people reporting they found another way to solve it, the big one is changing a setting in their router settings.

The first one is posted by S t r e t c H, he gives the steps involved in changing the MTU (maximum transmission unit) size in his NETGEAR wireless router to a value of 1400. This setting can be found in most routers (I think?), usually under WAN settings.

Shane also reports doing the same thing on his DLINK wireless router fixed this problem. Same with he next commenter, Robyn.

So, if you have been constantly getting this error for a while and you know how to change this setting on your setup, give it a try and see if it works. I would like to get some feedback on whether it works or not for those who do try, so I can post some more specific instructions for others.

193 Responses to “See if this helps with error 80048820”


  1. 1 Amze

    I have a D-link router and the MTU was set to 1500 and msn worked for a while, then suddenly stopped. I changed it to 1400 and so far, so good!

  2. 2 Sojdan

    Hello!
    I have error 80048820 and I have tried your tips. The thing with proxy and registrer softpub.dll, but I still got the error. Have tried to close every antivirus programs and firewalls, but still dosen’t work? I’ve got this problem for about 3-4 weeks?
    Do you have any other idea how to fix this problem?!

  3. 3 Graham Maxwell

    Hey, for months iv had the problem with error 80048820…on both msn 7.5 and live messenger…
    I have been using a router to connect to the internet and adjusted the MTU to a value of 1400 as stated and now everything works! Thankyou for your help!
    Gmax

  4. 4 Pinky

    I am currently connecting to the net via a VPN at school. I too have tried the thing with proxy and registrer softpub.dll, but I still got the errors messages. I have no idea how to adjust the MTU.

  5. 5 asdf

    changed mtu didn’t work… and did all that other stuff!

  6. 6 nepomuk

    nothing… tried all out.. using a netgear router, set the mtu internet options and made repair at network issues.. checked all and it said all ok… but still this damn error… what shud i do… im using sygate firewall…

  7. 7 ignacio gonzalez

    Perfect!!! Putting MTU 1400 in my router linksys MSN 7.5 now works!!!!!!!!!!!!!!!
    Thanks!!!

  8. 8 JD

    I am using a 4 port network everywhere router and I switched the mtu value to 1400 and it worked for me. A big thank you and God bless. It was fraustrating getting that 80048820 error message for the last three weeks.

  9. 9 ekohp

    i have had a problem with Msn 7.5 and the previous version
    changed the MTU 1400 from 1500 and now everything seems too work just fine
    (up and running for 5 mins)

    THANK YOU very much

  10. 10 Cort

    I have no idea what the MTU means and I would like to know… I can’t get this and I am dieing with out msn and I have tried EVERYTHING! it says I am not connected to the internet and I don’t know why then when I try to check my email it wont brgin up the page so HELP!

  11. 11 Ashok Gopala

    Hey it WORKS.

    I have a netgear Router and setting MTU to 1400 resolved not only MSM Messenger problems but also some other issues.

  12. 12 zaid qutami

    helooo
    after hard searched in something is called MTU , i finded it and put it 1400 and now everything is a good , but i want to ask about this , i have 2 company provider, before i changed ,when i connect with first company the msn are worked but when i connect with second company the msn didn’t work , so i want to know what’s the MTU and why it work in company and didnt work with another.
    Plz reply me at my email :zaidqutami@hotmail.com

  13. 13 Arun

    I have had the same problem(error 80048820).I have checked all the firewall settings and all registries but that did not solve the problem.I was using a DLink wireless router.Adjusting the MTU from 1500 to 1400 solves the problem.Thanks a lot for the solution.

  14. 14 Mark Poole

    I also have the D-link Router with an MTU setting of 1500. Once I changed it to 1400 Beta 8 Live Messenger signed in once again. Thanks for the tip.

  15. 15 Simon Lockwood

    i still have the problem after trying everything. i cannot find the MTU on my router as i cant access WAN settings from it. any help please?

  16. 16 Richard

    I have had the same problem(error 80048820).I have checked all the firewall settings and all registries but that did not solve the problem.I was using a Linksys WRT54G wireless router.Adjusting the MTU from Auto to 1400 solves the problem.Thanks a lot for the solution.

  17. 17 Asaf-- B

    Yes!!!
    it does work fine.
    but it\’s good only for whom his connection protocol is PPTP.
    and you should tune the MTU to 1436.

    MTU Size

    The normal MTU (Maximum Transmit Unit) value for most Ethernet networks is 1500 Bytes, 1492 Bytes for PPPoE connections, or 1436 for PPTP connections. For some ISPs you may need to reduce the MTU. But this is rarely required, and should not be done unless you are sure it is necessary for your ISP connection.

  18. 18 Roei

    Please Help !!! I have a D-Link Wireless Router and an iBurst connection. I’m using “Messenger Live Beta 8″ for a while now and all was good untill a week ago it started with the “80048820 error”. I tried all the tips that are available here(reg, MTU, proxy etc…) and nothing worked, please Help !!!

  19. 19 James Yorke

    I have looked all over my router settings to change the Mtu but cannot find it i have a belkin router. If you have any answers please reply to ‘yorkie1990@gmail.com’. The only thoing is is that i was round at a freinds on his wirless network and i still had the same errors and stuff but he could still sign in perfectly

  20. 20 Rui

    For me live messenger worked, after uninstalling \”Internet Explorer 7 Beta 2\”.

  21. 21 Rob Colborne

    1400 did not work for me but 1500 did!

    Using a Netgear (model rp614) router

  22. 22 The God of Thunder

    I got this 80048820 error when I installed a new Belkin router.

    I changed the PPPoE setting to PPPoA and it suddenly started working again.

    This may help someone with the same Belkin-induced headache.

  23. 23 Iftekhar Ahmed

    Gr8, worked like a charm. thanks a lot

  24. 24 Valerie

    yeah — Windows live Messenger and hotmail are now working after simple unclicking hte synchornize time under the intert time tab in the clock section. I had done everything else listed in the article except change the MNU size — and only ’cause I couldn’t figure out how to do this! So start with this change easy easy change first!

  25. 25 Powell

    Have netgear wpn824 and have just moved isp to talk talk.. could access some not all websites?? they were useless.. spotted this and tried setting MTU to 1400… now everything works fine! Many thanks!

  26. 26 eXelorath

    I have a topcom wireless ruter, and u solved my problem! Thx man!

  27. 27 eskil

    It worked!

  28. 28 nick

    i have a netcomm nb5+4 and i tried the MTU but for some reason i get an error in my settings page.. I HATE MY INTERNET AND MODEM .. someone help.. ive tried all the other things that were suggested and it doesnt work

  29. 29 nick

    dont worry about the last post everything works now changed ppoe to ppoa =)

  30. 30 raggyboy

    thankx bud…. nice post !!! it works….

    andy
    thailand

  31. 31 ASJ

    I’m still confused as to where I can change my MTU…I am using a Belkin router and can’t access Live Messenger, but I am technologically challenged and need a walkthrough for which screens to go through.
    Thanks…

  32. 32 MGM

    Was set to automatic, on my linksys WAG54G but changed it to 1400 and so far so good.

  33. 33 RadioMan

    I had the same problem with my Linksys WAG54GS but the other way round. I was told by a friend of mine that for BT broadband the mtu should be set to 1400, so I changed it from 1500 to 1400. Then my windows live messenger gave me the error messages 80048820 and 80048439. So I set it back to 1500 now it works fine again.

  34. 34 nicole

    Ive had this problem almost a year now. i am unable to use msn messenger or hotmail or even dowload music or anything! im really clueless with all this rooter etc computer stuff! can sum1 help me?

  35. 35 lois

    hey nicole 3 days since my msn is not workin , it sucks ive tried everythin gosh help

  36. 36 Raven

    i don’t know my proxy

  37. 37 george

    Hi. MTU switched to 1400 worked perfectly… It also helped solve a lot of other problems i was having iwth my router and the connection to the internet. Thanks so much for the tip!!

  38. 38 eUnEe

    woww.. thanks heaps for the MTU tips on the dlink router !!!! IT REALLY HELPS:) it solved all the msn problem as well as the hotmail!! Thanksssssss!!

  39. 39 supercat134

    i to am having trobles with msn messenger and dont know what a MTU is or even how to find it.

  40. 40 Aim

    ERROR 80048820 AND later got 80072ee7
    Hello every one.
    I got 80048820 error solved.

    1. I try “In the Open box, type regsvr32 softpub.dll and then click OK” ===> still got 80048820 error
    2. Tick “Automatically detect setting” ===> still got 80048820 error
    3. Setting wireless router MTU 1500 to 1400 ===> still got 80048820 error
    4. Clear Cookies, cache, history ===> still got 80048820 error
    5. login hotmail account, click sigin on offline tab ===> still got 80048820 error
    6. today is 13 SEP 2006
    Check the system date— found that I have 13 JULY 2006 — wrong date !!!!!!!!
    Set the right date 13 SEP 2006 got 80048820 error
    9. REPEAT 6, 7, 8 ===>3 cycles => confirm the results has same patterns.

    10. reboot the computer.
    11. start step 6, 7, and 8 again ===>4 cycles==> confirm the “similar” results.
    EXCEPT THE ERROR MASSAGE NOW CHANGE TO 80072ee7.

    CONCLUSION= for my computer
    HP Pavilion Centrino Duo - T2050 - 2 weeks old
    with XP service pack 2 OEM

    WITH MSN 7.5 new installed did not work from the beginning.

    Start with unsuccesful login, got errors with differents codes then finally end up with 80048820

    Try all options suggested on the net, and fails then

    THEN ONCE the system date was correct, every work fine, succesfully log in.

    With sciencetific proof, repeated wrong date setting and right date settings,
    “WRONG SYSTEM DATE” is the main cause of 80048820 on my notebook.

    After reboot => now only get 80072ee7 error code with the same experiment.

    So those who got 80072ee7 should try “CORRECT SYSTEM DATE” setting as well.

    THANKS TO ALL OF YOU FOR SUPPORT.

    Aim Says:

    September 13th, 2006 at 11:59 pm
    My MSN ver 4.7 is not working with wrong date over 2 months but with out error numaric code.
    Just normal retry error.

    The date correction fixed my problems.

    I thinks 80048820 is general error codes for a number of wrong environments for MSN.

    Which is a very bad debug error code system.

    That is why many people got diffent procedures to succesfully fix their environments for MSN.

    And we should conclude that you cannot have one solution for this error code, nor other error codes.

    I think MSN got to have better programing code or better algorithm for error codes.

    I hope microsoft will fix it or we all should change to yahoo or other massenger software.

    Good luck to those who still have problems and bad mood

  41. 41 Nathan

    Haha!!! It worked!

    I changed the MTU on my router down to 1400 (it was at 1500), and msn logged in.

    What bugs me is that it worked before, and I had never touched my MTU setting. I want to know why it suddenly decided not to work.

    ===============
    When I first looked at the solutions to this problem I was bewildered… “Make sure your date and time are correct”
    eh?
    Correct? How can they be wrong? And why would msn care what they say??

  42. 42 Nathan

    BTW

    Would someone please inform microsoft that its good practice to supply a useful error message when something goes wrong instead of a useless “zOMG look an error! hehehe” message

  43. 43 different_router

    I have TrendNet 432-BRP router n i went to left hand side to the advanced settings…ther is WAN buti cant find where to input the MTU…i dont see it…my time is rite, i tried those dlls, i guess it is the router’s problem but if only i can figure out where tht MTU is…
    pls someone help me..
    coz of this , icant access my email, msn n yahoo messenger, azureus doesnt work either…..

  44. 44 Cobalt

    I have a linsys router and cant find where to change the MTU, is it called something different on linksys routers?? ive on has this error problem since swichin to talk talk. any help would be much appriciated

  45. 45 Lewis

    thanks Rob Colborne, I have a netgear Rp614. 1400 didn’t work for me not 1500 did.

  46. 46 Sergio R.E. Diaz

    I tried everything I could on the web to no avail. But then I tried changing the MTU on my own PC instead of on the wireless router. I’m using a WRT54GC.

    I used Regedit and got to the key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\

    And looked for the interface matching my Wireless adapter. (I recognized the IP in the string). I created a new DWORD value called “MTU” and put 1472 as the Decimal value.

    Restarted my PC, and VOILA! IT WORKED!! I can now go on MSN, Hotmail, I can windows update,… everything!

  47. 47 Cobalt

    Ive discovered that since my linksys BEFDSR41W router is a slightly older version that it does not have the MTU setting on it! Thereore i need to upgrade the firmware, the problem is that i cant find where to download it from since on the linksys website there are no firware downloads for my router. Can i download the (.Bin) file from anywhere else??? Plz help!

  48. 48 Jack

    I’ve been getting this problem on and off for about 8 months,i changed mtu to 1400 and msn has signed in several times since changing settings,its the only one thats worked for me so far,i’ve tried a few thank you great solution.

  49. 49 Cobalt

    I found another solution for anyone still stuck on this problem visit this Download Dr. TCP from http://www.dslreports.com/drtcp and then follow the instuctions on that webpage. Solved my MSn error and i didnt have to change anything on my router.

  50. 50 Arturo

    I have a dlink router. Changed the MTU to 1400 and solved all kinds of problems with various emails and other issues. thanks to all very much..

  51. 51 Andreas Akritas

    Yeap it worked.

    And i am using a Linksys router.

    It worked straight away

  52. 52 Jos

    My MSN doesn’t work anymore … can’t find MTU setting in my router and tried drtcp but still doesn’t work.

  53. 53 dodo

    I do it ,but it doesn’t work!
    i use ASUS WL530g router.

  54. 54 Cobalt

    Jos try downloading Dr. TCP from my above post. I dont have an MTU setting on my router either, so i used the above program and it worked a treat!

  55. 55 kriss

    try setting your time correctly

  56. 56 Daveed

    Thanks Aim and Kriss

    This error has been driving me up the wall, and when I saw things about changing MTU, I was sceptical that it would work for me because this is the only computer on my Linksys network that comes up with this error code…. but when I saw your idea about checking the system date, I found out it had reverted back to 2002 and when I put in the correct date: it worked!

    Cheers
    Daveed

  57. 57 kandil

    i dont have in my home router i take a cable from my friend who have dsk i have problem 80048820 i close firewall plz help i stay 2 month

  58. 58 Ardy

    I was wondering if anyone can help me find the MTU for linksys routers on the settings page cuz i cant seem to find it

  59. 59 Mossiah

    Hey thanks u guys a lot! It is really cool that u guys take time to help others. I was using a linksys wired router and i could sign in msn messenger 8 but whe i enabled MTU and sized it to 1400, it worked.

  60. 60 Mossiah

    Correction - I couldnt sign in msn messenger 8 but whe i enabled MTU and sized it to 1400, it worked.

  61. 61 Spyda

    Haha i descoved this after replacing my cmos battery, lucky i clicked on to what would of caused it to stop under both my operating systems. I came to put the word out, as i knew if i tripped on it others would too… and thats how i found your great advice ;-) lol

  62. 62 David

    i have the same problem as u all… i currently have a belkin router.. i need help in finding my MTU settings

    pleeeeeeeeeeeeeeease

    any help would be great thanks !!!

  63. 63 Yuriy

    Guys,
    Call your ISP and ask them for MTU number – they will provide it to you.
    MTU number is ISP specific – not router specific.
    Best regards

  64. 64 Marcello

    I changed my MUT for 1400 and i can’t enter in the Messenger T_T

  65. 65 Jos

    ># Sergio R.E. Diaz Says:
    >September 18th, 2006 at 4:07 pm

    >I tried everything I could on the web to no avail. But then I tried changing >the MTU on my own PC instead of on the wireless router. I’m using a >WRT54GC.

    >I used Regedit and got to the key:
    >HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\

    >And looked for the interface matching my Wireless adapter. (I recognized >the IP in the string). I created a new DWORD value called “MTU” and put >1472 as the Decimal value.

    >Restarted my PC, and VOILA! IT WORKED!! I can now go on MSN, Hotmail, >I can windows update,… everything!

    I had the problem after updating my D-link DSL-G624T router firmware to V3.00B01T02.UK-A.20060621 on one of two computers in my network. One of the computers didn’t have the MTU setting mentioned above. Adding these settings got hotmail and MSN working and my girlfriend happy. Thanks!

  66. 66 fredde

    thank´s ,finaly, after 3 month it works……..the MTU change part……

  67. 67 Erik

    Wohoo! Haven’t been able to send emails, using msn etc until this MTU thing! Thanks!

  68. 68 Mark

    I have a belkin wireless adsl router and using talktalk could not connect to MSN Messenger nor MIcrosoft Update. Changing the MTU to 1400 from the default 1454 has fixed my problem. Thanks for the tip.

  69. 69 Staffan

    I had this problem, and changing the MTU of my D-link router fixed the problem. Thanks!

  70. 70 Julie

    I have a BELKIN 54g. In order to change the MTU, go to “connection type” under the WAN heading, then click on PPPoE, then click “next”. The next page will give you an option to put your username and password for your DSL provider in and change the MTU, however on my particular Belkin, the minimum setting is 1454 so that negates being able to change it to 1400.

    Some more feedback…when I did this change, my computer was no longer able to connect to the internet so I ended up changing it back to dynamic anyway so it was of no help.

  71. 71 Eladisimo

    Hi, thanks !!
    The 1st working solution… !!
    I’ve been having this problem for several days now, and right after changing the MTU in my Edimax wireless router - I was reconnected to the service.
    Tried everything, fixed the registry, re-installed messenger, even restored my system from an image, but it didn’t work. I would have never guessed the MTU alone - thanks, I’ll post a link at my website to this page.

  72. 72 sophie

    had been trying to solve this for a while. it worked straight away, thanks!

  73. 73 Matman

    Changing the max trans units to a lower value is just slowing your conection down. defualt for windows is around 1472ish leaving 28ish for the packet header(a signiture or fingerprint of sorts). 1500 is max over tcp/ip. Those are bytes not bits. 8 bits to a byte. so shortening a packet to 1400 is 100 x 8 x however many packets transfer in a second, slower. As far as speed goes. you can acually get even worse when you think about how the receiving server/computer may be set to read at windows default and have to wait for the next packet to add on the other 72ish bits before handling it, then the next packet is 72ish x 2 short and has to wait for the next packet - and so on… (all this happens in milliseconds of course, but you see a slower connection) Leave your routers set to 1500. Just as important, if not more important, never increase MTU’s beyond 1500. tcp/ip won’t allow it. and packets will be broken before sending in reverse of the last example. Result = slow speeds again. A different fix is needed. A future release will resolve this issue. Trust me. -microsoft global IT ;)

  74. 74 Peter Cummings

    1400 on the MTU works with the Netgear router WRG613VAL

  75. 75 24c

    Thanks for that Matman, I have a Belkin 54G, was on OneTel moved to TalkTalk and email with attachments was not completing on send ( but the recipients got them), left it in my outbox and tried to resend later. Changed MTU to 1400 from 1454 default, and download speed was slower, but hotmail and eBay.co.uk logged in much faster (eBay.com was never an issue…????)
    Reset it to 1458 (max for BT apparently) and email attachments sends first time now. Ebay signing in uses SSL, which apparently might be an issue for TalkTalk users…there is something on their support pages

    http://www.talktalk.co.uk/talktalk/servlet/gben-server-PageServer?article=MAIN.UK.TALKTALK.STATIC.HELP.BBHELP.BBTROUB

    under “I cannot access certain sites”

  76. 76 Hadaou

    I have changed the MTU from 1500 to 1400 and it worked great.
    thanks you very much, I have been suffering from this problems for more that a month..

  77. 77 Hadaou

    I have been suffering from that problem for more than a month
    I have changed the MTU from 1500 to 1400 and it worked great
    thanks very much you made my day :)

  78. 78 X-beth-X

    When adjusting the MTU an error came up saying:

    “Cannot create key: Error writing to the registry.”

    Anyone know a way round this problem?

  79. 79 Paul

    I’m with talk talk and I was having the same error message on my belkin router but no problems when I used a USB modem. I tried absoulty everything including getting my router exchanged, but to no avail until I changed the MTU setting from 1454 to 1400. Everything works perfectly now. I can finally enjout the benefits of having a wireless system. Thanks ALLOT Mark!!!

  80. 80 Mark (Rocky)

    Excellent advice, I have been trying for days to unblock access to MSN & Hotmail, being a novice I was stumbling around. No longer have a problem, read all comments above, made a few notes & decided to try changing PPPOE to PPPOA, it worked, a great success! Thanks everybody for tacking the time to leave comments.

  81. 81 graham

    im on my belkin54 wireless router, put in http://192.168.2.1/ click on enter and ignore the request for a password, on the left hand side click wan settings, alter the mtu from 1454 to 1400 and my msn and hotmail are now working ok. apply settings and save. good luck

  82. 82 Luis

    Great tip!!!!
    Changing MTU to 1400 on Netgear Wirelesss Router worked just fine.
    Thanks a lot!!!!!!

  83. 83 John

    Had same problem with new belkin router. I set maximum MTU of 1496 and bingo… it worked. Thanks

  84. 84 Bullet

    Ive also got 80048820 error. Look carefuly at your date and time setings, becouse it would not connect if they are wrong!!!

  85. 85 fi33er

    i have a belkin g 125 router using the wireless feature through my laptop (hp dv6108tx) i have changed mtu, date and time, dll registry, and everything else i still can’t sign into windows live messenger, hotmail or anything with windows in the web address. i live in thailand if that makes a difference.

  86. 86 fi33er

    i read the solution above i changed the mtu to the maximum which was 1492 for my belkin router, i will sleep well tonight thanx for all the info great site

  87. 87 Fpieterse

    I bought a Belkin ADSL2 Modum Wireless G Plus MIMO Router (Model # F5D9630-4) and had a problem signing onto Microsoft Messenger Live. (Error 80048820). I changed the MTU default setting from 1432 to the maximum 1492 and it worked. The 1400 did not work for me, and the reason why it did not work for everybody depends on the Type and model # of the router you own. It is good practice to state that in your reply.

  88. 88 Fpieterse

    [quote comment="8610"]I bought a Belkin ADSL2 Modum Wireless G Plus MIMO Router (Model # F5D9630-4) and had a problem signing onto Microsoft Messenger Live. (Error 80048820). I changed the MTU default setting from 1432 to the maximum 1492 and it worked. The 1400 did not work for me, and the reason why it did not work for everybody depends on the Type and model # of the router you own. It is good practice to state that in your reply.[/quote]
    Remember to boot your PC

  89. 89 christian

    Just wanna say that I had this problem for about 2 weeks now and it all started when my batteries on my computer went bad, the date and time went back to 2003 and something, I didn’t change it until now when i read this post

    Bullet
    Dec 4th, 2006 at 8:06 pm Quote
    Ive also got 80048820 error. Look carefuly at your date and time setings, becouse it would not connect if they are wrong!!!

    I changed the time and settings and MSN is working PERFECT now, THANXXXX ALOT Bullet

  90. 90 hasnain

    i followed the rules and everything worked

  91. 91 Peter Jamhour

    It seems weird that the MTU adjustment fixes the problem for a lot of you. I mean if your network packets exceed the value associated with the MTU, the router will proceed to fragment them and reassemble them at the destination.

    The logical answer and resolution for me was the date\time being skewed and that was the first thing i looked at when confronted with this problem. Alot of authentication services are extremely dependent on this - take Active Directory for example.

    Has anyone found any more information on this?

  92. 92 joe

    WAG54GS Linksys router.

    Changed my MTU from 1500 to 1400, then back to 1500. Was abit flakey logging in at first, but now works fine.

  93. 93 Kenneth Plass

    Net Gear Cable/DSL Web Safe Router RP614 v3: it worked great for me -thx…

  94. 94 wasabe

    how do you adjust the MTU on a belkin54g router?

  95. 95 Isabel

    I have a Belkin54g router, I have tried everything that has been suggested but cannot access any microsoft sites, all other sites are fine. Any more suggestions would be greatly appreciated, thanks

  96. 96 wasabe

    Isabel - I’m having the exact same problems. I can’t even access hotmail and my messenger still doesn’t work. Perhaps it would be worthwhile to contact the supplier of your router.

  97. 97 Andry

    [quote]…. MTU Size ….

    The normal MTU (Maximum Transmit Unit) value for most Ethernet networks is 1500 Bytes, 1492 Bytes for PPPoE connections, or 1436 for PPTP connections. For some ISPs you may need to reduce the MTU. But this is rarely required, and should not be done unless you are sure it is necessary for your ISP connection.[/quote]

    Thanks fro a tip. it worked for me. I’m using belkin 125mbps modem/router - and all I nad to do is to change MTU for PPPoE to 1492
    Thanks again

  98. 98 SYED IRFAN SHAHID

    IT WORKED…..THANK YOU SOOOOO MUCH IVE BEEN TRYING FOR A MONTH…..THANK YOU SOOOOOO MUCH

  99. 99 Bjorkis

    haha..tried everything whit MTU and all..then i saw my date was wrong changed it back and now msn works!! loveley thx

  100. 100 Rae

    wow! To the guy who suggested downloading TCP Optimizer so us lowly LAN connectors can change that darned MTU from 1500 to 1492 - GOD BLESS YOU!!! I knew nothing of these things before reading this forum. You all have helped a tonne!

    I have been using web messenger for MONTHS now, unable to sign into msn live or hotmail, and in fact, had issues sending data in general, even from gmail! This baby did the trick!!!

    eternally grateful!

  101. 101 jon

    Thanks a lot, changing the mtu on the router fixed the problem! Thanks again!!

  102. 102 super soo

    many many thanks changing the mtu to 1400 has worked we have a belkin wireless router and can now get back on msn.

  103. 103 Johnny Bravo

    Changing the MTU from 1500 to 1400 works for me, too. Thanks a lot.
    I’m using a D-Link DI-514 wireless router.

  104. 104 Ralph

    Tried setting MTU to 1400 (instead of 1492) on a 2wire gateway, no luck, still the same problem.

  105. 105 Guy

    Excellent. My MSN wasn’t working since I upgraded my NETGEAR firmware.
    Went to WAN parms, MTU was 1492… MTU set to 1400 -> Works ok now. Thanks

  106. 106 Saif

    I have 2Wire Wireless router and the MTU 1400 thing worked with me. Thanks!!

  107. 107 Butterfly

    This is amazing, none of that crap they put on the Windows Live Msngr site helps at all. I do have another problem though, windows live shuts down as soon as it signs in…why =(?

  108. 108 miff

    yes this worked
    THANKYOU!!!

  109. 109 Mario

    Hello
    i have prob with with this code,i cant get access…
    i installed regsvr32 softpub.dll and untick proxy from intenrnet connextions but still same…(i dont use any router to my intenret)

  110. 110 francisco celedon

    If you are using a VPN or Routing and RAS, this can be changed ising the following changes:
    store the following info in a file with the .REG extension and execute by double-clicking the just created filename (exclude the — lines)

    ————————————————————–
    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NdisWan\Parameters\Protocols]
    “ProtocolType”=dword:00000800
    “PPPprotocolType”=dword:00000021
    “ProtocolMTU”=dword:00000578
    “TunnelMTU”=dword:00000578
    ————————————————————–

  111. 111 james Bowles

    I found the cure for my problem lay within the router itself, it was the date and time in the router setup that was causing the problem

  112. 112 Hannamia

    It worked for me too! I have a Netgear WGT624v3, and I´ve tried all the other things.

    Since I changed the MTU size, it works! Thank you so much!!

  113. 113 Mazin

    iam using belkin wireless router …
    Yesterday i changed the MTU from 1432 to 1492 and hotmail,msn messenger were working, but today dont work, i don’t know why and i saved everything.
    can you solve this problem for me please!!

  114. 114 Odeon

    guyz i have i dial uo connection and i cant open sites with explorer cant login msn yahoomegr ….

    i changed my provider today but same again what can i do help me pls.

    error code:80048820 extended error code:80048439

  115. 115 Benny

    Works lika a charm. Changed MTU from 1500 to 1400 in my D-Link DI-524 router and now it works again.

  116. 116 Erick

    Works perfect. changed MTU value from 1500 to 1400 in router ansel communications and now it works again. thanks.

  117. 117 Steve W

    Just replaced my ADSL modem with a Netgear DG824M. I managed to get everything working as I wanted (despite not really knowing what I was doing and avoiding the manual as one does). However, I noticed that both IM (latest version, I think) and Microsoft Update no longer worked. I downloaded some useless tool from Microsoft (not Bill), which failed to the diagnose the problem. Then I came across this article, changed the router MTU from 1492 (the default) to 1400 as directed and everything began working. Yet another example of my opinion that computers are designed for software engineers (I’m a senior software engineer) and not their parents.

  118. 118 ragilen

    um… how do i change my MTU, ive got a D-link DI-524 wireless router… please help

  119. 119 Zoee Ehmm [h]

    When I Tried Tooh Get Into Mah Msn It Came Up Trouble Shoot and Error code 80048820 - I Read On A Website To Click Forget Me And Erase Your Password And Email Address Once I Did This My Msn Worked As Normal =D Hope This Helps Some People =] x

  120. 120 bobolaco

    Hi Guys,

    in my situation, i am using Asus WL-530, pre-configure it to dial PPPoE, and activate the wireless..

    able to surf net, but MSN can’t login with that 80xxx error. .

    solution for me:
    1.
    just disable the sygate firewall software
    then MSN messenger logins fine ..

    2.
    just make it a bridge AP, and manual dial PPPoE on Windows XP, then sygate works with MSN messenger

    questions:
    any one knows what’s the conflict ? and how to configure sygate to make it workable with wireless AP PPPoE preconfigured?

  121. 121 Dante

    I’ve found solution on http://msn-errors.com/

  122. 122 Gops

    what is this MTU and how do I change it??
    Please tell me where to find it please..
    I cant open even google.. it keeps showing “restricted site”
    cant seem to change the security settings :( :(
    someone please help..
    Thanx

  123. 123 Eddie

    I usually dont post in forums much, but I have to say after many weeks of having this problem with my msn and my edimax router, this was the only thing that solved it!!!
    I really appreciate it good luck to all

  124. 124 Suna

    i’ve done everything possible, and everything you guys have said, i have the Lynksis SRX200 and i’ve changed the MTU and everything and i’ve done everything that the normal check says to do and still it doesn’t work, does anybody have any suggestions!
    Its getting annoying now
    Thanks in advance

  125. 125 Neil B

    MTU Regkey worked for me!! :)

  126. 126 Beverley

    I have a linksys wag200g and was told to upgrade my Linsys FIRMWARE for my router.

  127. 127 Pluap

    Changed my MTU from 1500 to 1400 and it worked a treat!!

  128. 128 gogo

    thanks man i got this problem 4 ever

    work for me only 1492

    not less than this

    but u showed my the way ….

    thanx

  129. 129 Neil

    thanks worked a treat

  130. 130 Sly

    I tryed 1400 but didn’t work. Then tried 1500 for MTU and it WORKS!!!! I tryed everything else before .dll’s, clock, etc. but it worked with 1500, not 1400. My Router is a Trust model.

    Cheers.
    ST

  131. 131 Benoit

    Thanks !!

    It helps me. I changed the MTU to 1400 and that resolves the problem.

  132. 132 wale

    I FOUND A SOLUTION….

    Go to internet explorer!

    -Tools
    -Advanced
    -and uncheck SSL 2.0 and SSL 3.0
    - Click apply
    -then try login again to msn messenger.

    After you log in, you can go back to your internet explorer setting and enable SSL 2.0 and SSL 3.0 and everything carries on working fine.

    This worked me, hope it works for you.

  133. 133 Evan

    I have the netgear dg834 (lr osmething like that) wireless adsl router, and i just added a VPN exception to my firewall settings ( i think it was VPN the second one below ANY on the drop down box) and my msn now works.

  134. 134 Mennash

    Hello!
    I use wireless edimax router, and had the same problem for such a long time (2-3 weeks). I reinstalled my whole system yesterday, and only today found this solution in this forum - changing the MTU to 1400, and it worked like a magic!
    Thanks a lot! :)

  135. 135 What ever

    thanX alot Cobalt

    i tried ur solution & it works..

    Thaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaanx

  136. 136 maxdamage

    lol! oh man - I had this error after installing a new mobo today… the date was set to january 2004 (didn’t notice), thanks to the guy who suggested changing the date lol!!

  137. 137 djhannan

    For anyone with a Belkin router……………

    Go to “connection type” and change it to PPPOA then click “next” and you will see MTU but LEAVE IT and save save your settings with the PPPOA connection and it should work.

    If not go back to connection type so you can see MTU and change it from 1432 to 1400.

    :)

  138. 138 rikke

    thx for the mtu tips it worked for me

  139. 139 Keith Bintcliffe

    [quote comment="1049"]Yes!!!
    it does work fine.
    but it\’s good only for whom his connection protocol is PPTP.
    and you should tune the MTU to 1436.

    MTU Size

    The normal MTU (Maximum Transmit Unit) value for most Ethernet networks is 1500 Bytes, 1492 Bytes for PPPoE connections, or 1436 for PPTP connections. For some ISPs you may need to reduce the MTU. But this is rarely required, and should not be done unless you are sure it is necessary for your ISP connection.[/quote]

    The MTU of 1492 for my Belkin router work,s a treat Thank You.

  140. 140 McAmarant

    Thanks A lot for this guide! i solved the problem with my Belkin 54G Mimo by setting the MTU to 1492 (The maximum).

    You are greath! i will never solved this problem without your help!!!

    Thanks A Lot.

  141. 141 Polesp

    OH my God!!! thank you soo much I love you!!!!!! i was tryign to make ma f**king msn work for about 5 months and now it works!!!! ur teh best guy on the whoel world!!!! TY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ^_^

  142. 142 ash

    i have a netgear router and i spent weeks trying every thing i could find to sort out that F***ing error code 80048820 and extended error code 80048439 and nothing worked including changing the MTU to 1400 which was suggested for netgear routers.

    Anyway long story short i had tried everything including everything at the top of this page to no avail. However I finally got it to work 2day by changng the MTU to 1492.

    thanks to the peopel who offerered comments with additional solutions to this crappy error code and if anyones tried all the stuff at the top and still dosn’t work….

    ….Try the MTU at 1492.

  143. 143 dan

    i had the same error… but also i could acces the internet, but not myspace or any of the msn websites… any one know why this is? change the mtu setting and everything seems to be fine now! cheers!

  144. 144 Torbjørn

    Thx man! This rly helped me out.. Same as Amze said! ;)

  145. 145 Agne

    am using Belkin Wireless Router and setting MTU at 1492 Bytes for PPPoE connection helped at once!
    thank you all!!

  146. 146 Liam

    Thanks very much , I changed my PPPoe setting to PPPoa and that worked for accessing site I couldnt previously… Yipee

  147. 147 Rob

    I also changed the MTU on my Belkin Wireless Router (54g) from 1432 to 1492 and it worked.

    Thanks to the people that suggested this - I love you.

  148. 148 raj

    i do this all thik but than also my massenger didnot work it have same problam all time i have 9 computer but from that in 1 computer its work but in other it didnot work so please mail me and say me what should i have to do for it . i am waiting mail from you all. thanks

  149. 149 HannahRamejkis

    Okay, i’ve read all of the posts, and i’ve tried all the .dll, clock SSl settings etc, so i need to resort to changing ym PPOA settings or MTU ? I have no idea how to access these settings. I’m using a wireless, belkin (54g)connection and can’t get onto MSN or Myspace - Can someone email me please or add me on yahoo and talk me through it ?

    missramejkis@yahoo.co.uk

    It would be so appreciated. x

  150. 150 Symphony

    Hey, just wana share with you all about my 80048820 error.
    After reading lotsa post from others,i guessed that it was my router that had the problem.
    Im currently using a Belkin Wireless G MIMO Modem Router and yeah, it was the MTU.
    I changed my default MTU from 1432 to 1400, but i still couldnt go online on MSN Live Messenger. After a few tries i decided to change from 1400 to 1492 and it worked perfectly.
    For those who do not know where to find their MTU on belkin:
    Internet WAN > Connection Type > PPPoe > MTU > 1492
    All the best!

  151. 151 Stanley