Error 80048820 is a common problem with MSN Messenger and Windows Live Messenger, here are some ways to solve it.
Symptoms
When you start Messenger, you are unable to sign in, the following message is displayed after the sign in process is interrupted.
“Sorry, we were unable to sign you in to the MSN Messenger at this time. Please try again later.
To let us try and troubleshoot the problem, click the Troubleshoot button.”
Causes
- The system clock may be set incorrectly.
- The Dynamic Link Library (DLL) softpub.dll, may not be registered on the system.
- Internet Explorer may be using an invalid proxy server.
Resolutions
- Double click on the clock in the taskbar and make sure the system clock is set correctly.
-
Register softpub.dll using the regsvr32.exe tool.
- Click Start, and then click Run.
- In the Open box, type regsvr32 softpub.dll and then click OK.
- Restart MSN Messenger.
-
Remove any Internet Explorer proxy server settings
- In Internet Explorer, click Tools and then click Internet Options.
- In the Internet Options dialog box, go to the Connections tab.
- Click LAN Settings…
- Untick the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) checkbox.
- Click OK and OK again Internet Options.
Further Help
Update (May 12th, 2006): If you are using a router to access the internet, have a look at this article on increasing a setting called the MTU. It has worked for a few others and I am interested to see how many more people it can help.
If you are still having problems after trying the steps above, take a look at a similar post at the Messenger Support Space, it has a few additional steps like above that may help.
Still not working? Try creating a new topic about it on the Messenger support forum and get direct help from other forum users (you will need to register first). Do this instead of posting a comment here asking for more help, it is much easier to respond on the forum (and more people will see it).
Resetting the correct date fix the error msg, THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Wow, it worked! I really appreciate this man! Thanx a bunch!
works greath a im sped clock was off thanks.
This was great worked like a charm I will advised anyone who has this problem to check this out it was a great help with come back again to look for other good tips and help NICE JOB GREAT WORK
oh, its that simple? [=
YAY MSN WORKS AGAIN
thankyou!
Thank you very much for post I had tried all the others and nothing worked. I did not think i relied on my computer for contacting people until it went down.
Dear Sir
This is Mahanthesh i was facing this problem plz help which ip assgin this error i geeting
The static Ip address tha was just configured is already in use on the network. Please reconfigure a different IP address.
YES! Worked a treat, thanks!
Thankyou so much.. it worked.
‘LEE AKA MAD X – Apr 14th, 2006 at 2:33 am’: thank u because u had the same problem 2 years ago as i just had 2nite. i dunno why it reset the date to febuary 07 when i switched on this evening but ive just spent 2 ana half hours tryna figure it out an readin your forum msg, u sorted out my lazy eyes, i musta just checked the time and date of month and not took notice of the year! im sorted now bcoz i changed the d8 from feb 07 to the right date: feb 08….wahoo!
I tried everything but nothing worked how else can i try to fix it
lol..the date was different…but what does the date have to do with the msn not working…(changing it to the right time worked for me)
After nearly a week of trying various things all it took was to change the date and time settings. Phew!!
GR8. It works. Thanx.
Hi ALL !!
I’VE FOUND THE FIX !!!
It appears it has something to do with ‘Internet Time’ tab under your clock settings.
+ Ensure MSN is CLOSED completely.
+ Double click on the time(bottom right hand corner).
+ Then ‘Internet Time’ tab
+ Then ensure the box is ticked for ‘Automatically synchronize with an internet time server’
+ set to ‘time.windows.com’
+ press ‘Update Now’ button
+ wait till time has finished synchronizing
+ press ‘OK’
+ now login to MSN.
BINGO !! WORKED FOR ME !!
Come on Bill Gates – Where is my cheque man!!
Happy Msning
Regards
SuBo.
ps. please give feedback so people know if this fix works.
Told you I would find it !
This is rediculous…. ive tried fixing the date/time on my computer , checking my firewall settings and almost everything and im still ending up with the error. I cannot access basically any Microsoft website like hotmail! My Facebook is also not working aswell can anyone please HELP ME !!! ( ive checked my time and date so its not the problem)
SuBo, you rock, tried everything else and finally your fix solved my problem. Thanks a lot.