Human error was the cause of five-hour outage

Published on 7 years, 8 months ago in Windows Live Messenger. 1 Comment

Microsoft said on Tuesday that human error was the cause of a five-hour outage to its .NET Messenger instant message service.

Technicians were installing routers to upgrade the .NET Messenger Service, which underlies both Windows Messenger and MSN Messenger. The technicians incorrectly configured the routers. Service was out from 9am to 2pm Eastern time on Monday. Ironically, the routers were being installed to make the service more reliable.

1 Responses to “Human error was the cause of five-hour outage”

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  • Holli
    3 years, 9 months ago.

    I am still having downtime on my Msn. My YM is running normally and MSN isn’t. Not sure what’s up with that.

    Thanks for the info I tink

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